Overdraft relief prescribed by FCA

Laura Suter
2 April 2020

•    £500 interest-free overdraft for all affected customers
•    Three-month debt holiday on credit cards and loans
•    Changes to overdraft rules to ensure people aren’t paying more than before rule change

Laura Suter, personal finance analyst at investment platform AJ Bell, comments on the FCA’s package of measures for overdrafts and debt:

“It’s great news for those facing financial hardship as a result of the Coronavirus that the regulator has stepped in to try to stop people getting into perpetual debt as a result of the high interest charges on loans and overdrafts. 

“The regulator’s move means that anyone is entitled to a £500 interest-free overdraft if their finances have been affected by the current crisis, which at the new interest rates of 40% will save some customers from seeing their interest charges rack up at a time when they can’t afford to repay the debt. What’s more, the FCA wants to ensure that no one is disadvantaged by the changes to overdraft interest rates that it has brought in, and banks must now ensure that no one is paying more than under the previous scheme. Those with loans, credit cards and store cards will also be able to get a three-month payment holiday on their debt, to help them get through the toughest months of the crisis. 

“Some banks had taken similar steps already, but clearly the regulator felt the industry wasn’t moving fast enough to help customers who are facing real financial problems right now. The FCA is keen to point out that banks who were already offering more generous measures than this shouldn’t pull-back on their offerings now, but instead see these new rules as the minimum level of help to be offered.

“The rules will be brought in next week, after a very short consultation period, so savers will have to wait until next week before they can approach their bank to make use of the measures – assuming their banks aren’t already offering them.

“All the measures are announced for an initial three-month period, but we’d hope to see this extended if the crisis carries on longer. The last thing people who are still out of work and unable to look for new jobs need is to be hit with interest payments before they have had a chance to get back on their feet.”

Laura Suter
Director of Personal Finance

Laura Suter is director of personal finance at AJ Bell. She is a spokesperson for the company on a range of personal finance topics and is quoted in print media and regularly appears on TV and radio. She is also a founding ambassador of AJ Bell Money Matters, a campaign to get more women investing and engaging with their finances; she hosts two podcasts; and regularly speaks at events and webinars. Prior to joining AJ Bell she was a multi-award winning financial journalist, specialising in investments. Laura joined AJ Bell from the Daily Telegraph, where she was investment editor. She has previously worked for adviser publications in London and New York and has a degree in Journalism Studies from University of Sheffield.

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