Lifeline for homeowners facing rocketing mortgage costs as Chancellor announces deal with lenders

Laura Suter
23 June 2023

Laura Suter, head of personal finance at AJ Bell, comments on the ‘mortgage charter’ announced today by the Chancellor following meetings with the FCA and lenders:

“The government is balancing on a wafer-thin tightrope – if it offers too much help to homeowners that could undermine attempts to tame inflation through increased borrowing costs, but if it does nothing it looks heartless as some people face losing their homes. With the backdrop of a looming general election the government is under huge pressure to fix the economy without alienating voters.

“This deal with mortgage companies strikes a middle ground – it offers some support to those homeowners hardest hit, but not so much that it should boost inflation. For those who are struggling to pay their bills it means that a temporary switch to interest-only payments, or extending the term of the mortgage, can easily be reversed if their finances improve.

“Something like extending the term of your mortgage can have a big impact on monthly payments and can go a long way to mitigating the impact of rising interest rates. But, before households leap to take advantage of the new flexibility they need to really consider the long-term impact of such moves. For example, someone who borrowed £200,000 would pay almost £39,000 more in interest if they opted for a 35-year loan rather than a 25-year term, assuming a 3% interest rate for the duration of the loan. Clearly the more you borrow and the higher the interest rate the more the cost of extending the term is amplified, so at £400,000 of borrowing that 10-year extension from 25 year to 35 years costs an extra £77,500.

“But the biggest thing that can be done is to ensure mortgage customers who get into trouble with payments are treated equally and fairly, regardless of who their mortgage lender is. We saw during the pandemic that sub-standard support from financial firms was rife, with the FCA subsequently fining firms for failing to help customers – so the regulator needs to be hot on similar failures today.”

Laura Suter
Director of Personal Finance

Laura Suter is director of personal finance at AJ Bell. She is a spokesperson for the company on a range of personal finance topics and is quoted in print media and regularly appears on TV and radio. She is also a founding ambassador of AJ Bell Money Matters, a campaign to get more women investing and engaging with their finances; she hosts two podcasts; and regularly speaks at events and webinars. Prior to joining AJ Bell she was a multi-award winning financial journalist, specialising in investments. Laura joined AJ Bell from the Daily Telegraph, where she was investment editor. She has previously worked for adviser publications in London and New York and has a degree in Journalism Studies from University of Sheffield.

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