Beware rise in pension scams as Coronavirus fraud reports surge 400%

Tom Selby
20 March 2020

•    Savers urged to be on their guard to potential surge in scam activity during period of economic uncertainty caused by Coronavirus
•    Fraudsters already seeing Covid-19 crisis as an opportunity to prey on vulnerable people, with Action Fraud reporting a 400% increase in scams linked to the virus in March (https://www.actionfraud.police.uk/alert/coronavirus-related-fraud-reports-increase-by-400-in-march)
•    Those facing employment uncertainty likely to be targeted with ‘early access’ pension offers, while Coronavirus-based investment scams have already been reported to Action Fraud
•    Over £1billion lost to fraud and scams in 2018 alone (Source: https://www.ukfinance.org.uk/policy-and-guidance/reports-publications/fraud-facts-2019)

Tom Selby, senior analyst at AJ Bell, comments: “While the country hunkers down in the hope of slowing the spread of Coronavirus, the economic fallout will inevitably lead to an increase in the number of vulnerable or potentially vulnerable people in the UK. 

“In such an environment unscrupulous scammers will already be plotting ways to take advantage during what for many will be a time of serious financial strain.

“Scams claiming to allow people early access to their retirement pots could come back to the fore if we see a surge in unemployment placing immediate pressure on household incomes. 

“While getting access to your pension before age 55 may be tempting during this period of uncertainty, doing so will as a minimum see you hit with a 55% unauthorised payment charge from HMRC in the first instance. 

“At best you’ll then be subject to sky high fees by the fraudster as well, meaning you only get a fraction of your pension back and your retirement prospects are left in tatters. Many people lose everything as a result of these types of scams.”

Onus on savers to protect themselves 

“Research published by the FCA and the Pensions Regulator last year revealed almost half of UK adults aged 45-65 with a pension said they would take one or more actions that could expose them to common scam tactics. 

“Worryingly, 23% also admitted they would speak with a cold-caller about their pension plans – despite pensions cold-calling being made illegal in 2019.

“Scammers’ tactics are evolving all the time and increasingly we see complex schemes promoted online through social media. This virtual Wild West is a natural home for fraudsters, with Governments around the world struggling to create meaningful protections for consumers.

“Everyone from the Police and regulators to providers and charities has a role to play in tackling pension scams. However, the best way to protect your pension is to arm yourself with the tools and knowledge to spot the tell-tale signs of a scam.”

Five simple tips to avoid becoming a pension scam victim 

•    Watch out for investment ‘opportunities’ that appear out of the blue and sound too good to be true. Schemes offering high guaranteed returns are often at the heart of pension and investment scams. 
•    If you are contacted out of the blue about your pension by someone you do not know, either by phone, email, text message or on social media, do not respond.
•    Be extremely wary of anyone offering ‘free advice’, a ‘free pension review’ or ‘early access’ schemes. Advice is never free and you are not allowed to access your pension before age 55 unless you have serious health issues.
•    If you are speaking to an adviser about your pension, make sure they are regulated and check their credentials out via the FCA register.
•    Don’t be rushed or pressured into making a decision about your pension – such tactics should set off a big red warning light in your mind and are often indicative of a scam.

Tom Selby
Director of Public Policy

Tom is director of public policy at AJ Bell. He is a prominent spokesperson on retirement issues and his views are regularly sought by national print and broadcast media. Tom has successfully campaigned for a number of consumer-focused reforms, including banning pensions cold-calling and increasing pensions allowances, and he is passionate about improving outcomes for savers and retirees. Tom joined AJ Bell as senior analyst in April 2016, having previously spent seven years as a financial journalist. He has a degree in Economics from Newcastle University.

Contact details

Mobile: 07702 858 234
Email: tom.selby@ajbell.co.uk

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