Average pension scam victims lose 22 YEARS of savings in just 24 hours

Tom Selby
8 November 2019

•    New FCA and TPR research reveals nearly two-thirds (63%) of people would trust someone offering pension ‘advice’ out of the blue
•    Worryingly, 1 in 4 people would take 24 hours or less to decide on a pension offer
•    It could take 22 years to build up a pension pot worth £82,000 – the average amount lost by scam victims in 2018
•    Hubris appears to be a significant problem, with more highly-educated people potentially more vulnerable to falling for common scam tactics

Tom Selby, senior analyst at AJ Bell, comments: “Hubris and trusting the ‘advice’ of strangers are proving to be the undoing of scam victims. This is a recipe for disaster as fraudsters prey on the good nature of hard-working savers.

“The results of scams are often heartbreaking, with thousands of people losing pensions they have worked their entire lives to diligently build up. In many cases victims are left with little or nothing to fall back on, and have to face up to working longer or living in penury in retirement.

“Sadly, despite interventions from Government and a drive to raise awareness, scammers aren’t going anywhere, so savers need to be more suspicious when they receive offers out of the blue.

“For many people their retirement pot could well be the most valuable thing they own, so spending a bit of time researching before parting with it could save a lot of pain.”

Don’t be a victim: Five top scam avoidance tips

1.    Be extremely wary of any investment ‘opportunities’ that come out of the blue – for example through a cold-call – or people claiming to be ‘advisers’ offering a ‘free pension review’. Professional advice is never free and so following the old maxim ‘if it sounds too good to be true, it probably is’ is a sensible approach.
2.    Make sure you know who you are dealing with. After all, your pension could be the most valuable asset you own, so don’t hand it over to someone unless you know their credentials check out.
3.    Slick fraudsters will sometimes pretend to be a bona fide company when in fact they are nothing of the sort, so have a look at the FCA register and Companies House to see if the firm you are dealing with actually exists.
4.    Don’t be rushed or pressured – such tactics should set off a big red warning light in your mind and are often indicative of a scam.
5.    If you’re at all unsure speak to a qualified, regulated financial adviser. You will need to pay for this but usually the benefit far outweighs the cost.

Tom Selby
Director of Public Policy

Tom is director of public policy at AJ Bell. He is a prominent spokesperson on retirement issues and his views are regularly sought by national print and broadcast media. Tom has successfully campaigned for a number of consumer-focused reforms, including banning pensions cold-calling and increasing pensions allowances, and he is passionate about improving outcomes for savers and retirees. Tom joined AJ Bell as senior analyst in April 2016, having previously spent seven years as a financial journalist. He has a degree in Economics from Newcastle University.

Contact details

Mobile: 07702 858 234
Email: tom.selby@ajbell.co.uk

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